Skip to content. | Skip to navigation

The world's leading carpet & upholstery cleaner.

The world's leading carpet and upholstery cleaner

Chem-Dry Independent (Lancaster)

Sections

Serving Areas

  • Chem-Dry Independent serves all of Lancashire and Cumbria including: Accrington; Ambleside; Barrow-in-Furness; Blackburn; Blackpool; Carlisle; Carnforth; Chorley; Clitheroe; Cockermouth; Darwen; Fulwood; Garstang; Grange-over-Sands; Kendal; Keswick; Kirkby Stephen; Kirkham; Lancaster; Leyland; Lytham St-Annes; Millom; Morecambe; Penrith; Poulton Le-Fylde; Preston; Thornton Cleveleys; Ulverston; Whalley; Whitehaven; Windermere; Workington and all of the surrounding towns and villages.

CALL NOW ON FREEPHONE 0800 043 3163

for your FREE, No-Obligation, Written Survey and Quote

Special Internet Deals!!! Please use the vouchers below or feel free to pass them on to friends and family


 

Claims Guide

Is the claim...

ESCAPE OF WATER/CLEAN WATER DAMAGE

Advice to policyholder

DO

  • Turn off water and try to prevent any further damage.
  • Mop up as much water as possible. Use a wet/dry vacuum if possible.
  • If it is dry outside, open windows and ventilate room as much as possible.
  • Be aware and careful of slippery surfaces etc.
  • If you have a fan or other source, blow cold air through the room (unless mould/mildew is evident, in which case no method of air circulation should be used). Ensure windows are open before using a fan. Caution-do not use an electric fan or any other equipment on a wet floor.

DO NOT

  • Lift or remove carpets or soft furnishings etc outside.
  • Apply heat to the carpet in an attempt to dry (this can cause shrinkage and possible structural damage).
  • Use any cleaning solutions including bleach, detergents or disinfectants.
  • Turn on/use any electrical items that may have been affected by water or condensation.
  • Enter a room where standing water is evident if the sockets are submerged. 


FLOOD/DIRTY WATER

Advice to Policyholder

DO

  • Stay out of affected areas.
  • Close doors to the affected areas as much as possible.
  • Be aware and careful of slippery surfaces etc.
  • Keep the temperature low and the affected room(s) ventilated by opening doors/windows to the outside.

DO NOT

  • Attempt to remove any affected items. This is due to possible health risks.
  • Attempt to clean.
  • Turn on/use any electrical items that have been affected by water or condensation.


FIRE/SMOKE DAMAGE

Advice to Policyholder

DO

  • Open doors and windows to the outside as much as possible to help remove smoke odours.
  • Keep the temperature low (keep the heating off for example).

DO NOT

  • Turn on/use any electrical items where soot is evident.
  • Attempt to clean the soot.
  • Use fans to ventilate


ACCIDENTAL DAMAGE/STAIN REMOVAL

Advice to Policyholder

DO

  • Scrape up as much as possible with a spoon or palette knife (i.e. blunt edge) always working towards the centre of the spillage.
  • Keep the stain damp by using a little plain warm water and a damp cloth.
  • Cover ANY paint spillage with clingfilm or polythene to help prevent drying.

DO NOT

  • Lift the carpets or roll them up.
  • Rub the stain.
  • Use solvents, detergents, bleaches, disinfectants.
Document Actions